BC Auto Repair | Auto Repair in Randolph, MA
BC Auto Repair is a family owned, independent
automotive service & repair shop
Call Us Today • (781) 986-1515
Quality Auto Repair & Service.
Serving the Randolph Area Since 1987

Customer Reviews & Stories for BC Auto Repair

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Customer Reviews & Stories

"I broke down driving cross country. B C auto helped me out and truthfully assessed and fixed my issue with no hassle. They were quick and friendly. Thanks!"

John L.
- Google Review

"I was having an issue starting my car, it would not turn over. Every person that looked at it stated that it was the starter or the alternator. But that didn't make sense to me because it would start sometimes and then just stop. AAA recommended that I take my car to BC. AAA dropped the car off while they were still closed and I received a call right when they opened with an estimate of $50 for diagnostics. By early afternoon, I received a call indicating the car was fixed and it was a fuse that needed to be replaced and the total balance was $55.55. I was able to pay for the repair over the phone and my car was waiting for me when I got out of work. Excellent customer service and I am so happy that I don't have to worry any more!"

Maritza D.
- Google Review

"Top notch mechanics. They've been servicing my families vehicles for years and wouldn't think of going anywhere else."

Aaron P.
- Google Review

"I found them on the web after the dealer for my 2002 Jeep said it would be thousands to fix the o2 sensor and engine light. BC fixed the problem and it was less than 1/2 that - They even showed me the computer read out showing that everything was now working. I also had a fuel leak that wasn't picked up at the dealer and they fixed that as well. Great place - They even give you a ride home when you drop your car!"

Craig M.
- from Yelp.com

"My husband and I have been taking our cars to BC Auto for the past six years, and we have been beyond satisfied by their service. They are professional, responsive, trustworthy, and will treat your car like it's their own."

Afrika Afeni M.
- from InsiderPages.com

"My husband and I have been taking our cars to BC Auto for over 25 years when we lived in Holbrook/Randolph. We moved to the North End of Boston but we kept BC Auto for all our car care needs. Any time we needed to leave our car over night, we would drop it off, they would drive us to the train station, and then pick us up the next day. As long as we are within Mass., we will remain loyal customers because they do great work and are completely trustworthy. (My husband says we could move to Mars and we would still have our car serviced at BC Auto)"

Miki T. & husband
- from InsiderPages.com

"We have been going to BC Auto for over 20 years, and wouldn't think of going elsewhere. Peggy, Billy, and the entire BC Auto team are extremely knowledgeable and fair to their customers. They never try to sell you something you don't need. We always leave our cars there and trust them to do what's right.

Very friendly greetings to all who come in, and they still take the time to explain all aspects of what they'll be doing. They're willing to go the extra mile (literally) and have even driven us to our offices/home when needed.

Can't recommend them enough!"

Phil P.
- from InsiderPages.com

"I have been going to Peggy and Bill, BC Auto, for about three years now. I cannot say enough fantastic things about them and their technicians. Peggy and Bill ensure BC Auto:

1. Work is done right and best quality. Whenever possible, they try not to use most expensive parts, and they NEVER sacrifice quality!!!!! They constantly impress me with their knowledge of repairing cars (old and new ones).

2. lets you know what work has to be done and ensures I know I have my option on work that "should be done" and risks if work not done.

3. They customer service is second to none!!!! They don't miss the littlest thing, and they always look out for your interest. Peggy spent hours arguing with my extended warranty company to ensure they cover my repairs. Bill spent days researching the best tires for my car and not going by brand names. Peggy keeps notes in the computer to remind their technicians of little things to get done the next time my car is in (without me even have to remember or remind them).

Again, their quality is second to none and always at a very fair price...

I will go no where else as long as they are in business."

Adam N.
Braintre, MA
- from InsiderPages.com

"I've sent my car to BC Auto several times and was very satisfied with the work that they did. They never have my car for too long and always figure out what the problems are."

Ann L.
- from InsiderPages.com

"My car died on me while I was in the Dunkin Donuts drive through and when AAA came to tow it it started right up for them. Just to be safe, I brought it to BC Auto and they figured out the problem within a few hours and had it back to me the same day. They're really nice people who provide great service. They even offered to drive me home."

Heather C.
- from InsiderPages.com

"These guys are great. One afternoon, my van wouldn't start. So I called BC Auto and they towed my van from Stoughton. It was late in the afternoon and they knew I needed my van back the next day to fill some orders. Sure enough, they figured out it needed a starter, they gave me a call with the estimate and had the van fixed and back in my driveway by 5:30 the same night.

"I can't thank them enough for their great service, they really bailed me out..."

Carol C.
- from InsiderPages.com

"BEST anywhere - been using for 20+ years and have nothing but praises for both their customer service and the quality of their work. They have never treated me with anything but respect, courtesy and friendship. I recommend them to everyone."

George P.
- from CitySearch.com

"I have been a client of BC Auto for about 20 years. The best compliment I can give to them would be their honesty. I always feel comfortable with their diagnosis and service. I would recommend BC Auto to anyone! Bill, Peggy, Steve and the other technicians are THE BEST!

"I am proud to be a customer."

Karen T.
- from CitySearch.com


"My wife and I were driving home from Brookline when I noticed that the temperature gauge was registering too high. I called Peggy and described the problem. She was very concerned and suggested that I call AAA for a tow. I decided that if I drive slowly I could make it back to Randolph in time. They said they would wait, just in case. I arrived in time and after further discussion, Billy thought it might be the thermostat giving me the problem. I left the car overnight. Billy was correct in his diagnosis and my vehicle was repaired the next day."

Marshall S.
Randolph, MA

"The staff was professional and courteous. They kept me informed every step of the way. I was called by Peggy with a complete estimate before they started the repair and my car was ready when I expected it. I have recommended them to friends and I will also return as a customer myself. They even sent me a Thank You card for coming in... They're great."

Ronnie S.
Randolph, MA

"I have been going to BC Auto for many years. Bill and Peggy always take care of me. During a recent rain storm my wipers broke and I had to get my wife to a doctor's appointment. They treated me like family, making sure we got to the appointment on time. They went out of their way to hunt down the parts to get my car back to me as soon as possible. They are very knowledgeable and I trust them very much."

Mr. Baseball
Randolph, MA

"Every time I have had a problem they have corrected it. On several occasions they have helped to make things right."

Edward S.
Randolph, MA 02368
- from RepairPal.com

"Every time I call they're very accommodating and they do great work. They tell you what needs to be done, they keep good records, and are very pleasant."

Marva M.
Randolph, MA 02368
- from RepairPal.com

"They give us estimates. They work promptly. They explain it very thoroughly."

Jonathan Z.
Providence, RI 02903
- from RepairPal.com

"My husband and I have taken both our cars there for eight to nine years and we can't think of any other place we would want to take them. They are great people and their work is satisfactory."

Diane H.
Randolph, MA 02368
- from RepairPal.com

"They are very helpful with your car. Sometimes they can give you the price before and sometimes they have to wait until they find out all that needs to be done. I have been using them for years."

Carol M.
Randolph, MA 02368
- from RepairPal.com

"They are honest and give good service. Their prices are reasonable."

Kit H.
Randolph, MA 02368
- from RepairPal.com

"They are very dependable. Very honest."

Lisa L.
Sharon, MA 02067
- from RepairPal.com

"They are honest, reliable, and have great service. They will go 1000% for you. I trust them with my life and my children's lives. I trust them explicitly."

Sue S.
Randolph, MA 02368
- from RepairPal.com

"They have excellent service and consideration for customer scheduling, and I have done service with them for years."

Jim M.
Randolph, MA 02368
- from RepairPal.com

"They found out what was wrong with my car and solved the problem. I never had the problem again. They did good service. Friendly staff. I was happy with what they did with the car."

Irene G.
Randolph, MA 02368
- from RepairPal.com

"It's close to where I live, I have multiple cars and I enjoy their service. My car always looks wonderful after getting out of the shop."

Roland R.
Randolph, MA 02368
- from RepairPal.com

"I've been going to them for quite awhile, and I've never had a problem with them."

Paul B.
Avon, MA 02322
- from RepairPal.com

"We were very happy with them. They are very nice people and have a fair price."

Karen W.
Randolph, MA 02368
- from RepairPal.com

"I think they are very reliable. They are always very considerate and they go beyond my requests. They do even more than I can think of and I never have the feeling that they are doing it for their own profit. They always suggest something useful that I overlooked, so they are taking care of my car as if it was theirs. I like them very much and I have been with them already for, I think, thirteen years and I have never had any problems or anything that didn't satisfy me. It was always very pleasant, they are also very pleasant to deal with. They are just nice people."

Irina K.
Randolph, MA 02368
- from RepairPal.com

"They have great service, a clean work and wait room, and kind workers."

Jodi S.
Bridgewater, MA 02324
- from RepairPal.com

"I have done business with the firm on and off for years. They have stood by their work and have always done a good job."

Charles L.
Avon, MA 02322
- from RepairPal.com

"I found them to be honest and trustworthy. They get repairs done in a short amount of time. My son lives in Rhode Island so I bring his car here to get repaired."

Robin Z.
Stoughton, MA 02072
- from RepairPal.com

"They are based on honesty and have quality work."

Leonard J.
Braintree, MA 02184
- from RepairPal.com

"They are excellent in repairing my car. They are courteous. They are exceptional."

Harvey S.
Randolph, MA 02368
- from RepairPal.com

"They are excellent. They know what they are doing. They are honest. The mechanic and owner are very knowledgeable. They do not promise anything that they do not do."

Lauren S.
Randolph, MA 02368
- from RepairPal.com

"They have very good service. They are very reliable. We never have problems with them. We trust them with our car and we have never had problems. They are very nice people."

Anita W.
Randolph, MA 02368
- from RepairPal.com

"I like the work and I like the people, they do their jobs right and in a timely fashion."

Haskell C.
Randolph, MA 02368
- from RepairPal.com

"I am very satisfied with their work."

Lois A.
Hyannis, MA 02061
- from RepairPal.com

Vehicles We Repair & Service:
American Cars, Trucks & SUVs European Cars, Trucks & SUVs Asian Cars, Trucks & SUVs
Mini Cooper